Mastering Requirements Course

Our Mastering Requirements Course provides delegates with the knowledge and toolset to elicit and manage project requirements. The course gives students a firm understanding of what a requirement is and how to turn a business problem into a reliable set of validated requirements. Poor requirements are the most prevalent reason projects fail. The course is administered by professional trainers with significant experience of software development and large change projects. The course uses theory and real-world case study approach to learning. Students are supplied with course notes containing detailed information about business analysis techniques and providing references for further reading.

Over 50% of projects issues relate to poorly defined or incorrect requirements. This course addresses the personal skills, organisational capabilities and leadership activities needed to drive quality into the requirements development function.

This is a private course usually booked by organisations with space for 4 – 16 participants. The course can be customised your team’s needs.

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On completion of the Mastering Requirements course, delegates will be able to:


  • Understand what is and is not a Requirement
  • The analyst’s role in the requirements process
  • How to understand stakeholder views
  • Tools and tips for eliciting requirements in a range of scenarios
  • Document and organise project requirements
  • How to validate a requirement
  • Methodologies for gathering requirements
  • How to use Scenarios and Use Cases to explore requirements
  • How Agile methods can help requirements engineering
  • Managing requirements change

This course covers the following

The role of the analyst:

  • The role and competencies of the business analyst

The requirements engineering process:

  • The requirements engineering framework
  • Characteristics of requirements engineering
  • The importance of requirements engineering

Actors and viewpoints:

  • Stakeholders in business analysis projects
  • Roles and responsibilities in the requirements engineering process
  • Context diagrams and stakeholders

Project initiation:

  • The importance of the project initiation stage
  • The project initiation document

Facilitated workshops:

  • The use of workshops to elicit, analyse and negotiate requirements
  • Structure of a facilitated workshop
  • Facilitation skills
  • Stimulating creative thinking

Documenting requirements:

  • General business requirements
  • Functional and non-functional requirements
  • The requirements catalogue
  • Interpreting class diagrams
  • Scoping systems and documenting requirements with use cases

Other requirements elicitation techniques:

  • Observation and ethnographic studies
  • Activity sampling
  • Document and data source analysis
  • Questionnaires
  • Choosing the appropriate technique/s

Analysing Requirements:

  • Examining the requirements catalogue
  • Prioritising requirements (MoSCow)
  • Checking for ambiguity and lack of clarity
  • Testability of requirements

Scenarios and prototyping:

  • The use of scenarios to explore requirements
  • Use case descriptions as a method of documenting scenarios.
  • The use of prototyping to explore requirements

Requirements Management:

  • Change and version control of requirements
  • Requirements traceability
  • The use of CASE tools in requirements engineering

Validating requirements:

  • Validation techniques
  • Quality control in requirements engineering

Requirements and systems development:

  • Development lifecycles
  • The link between requirements and systems development
  • Post-implementation review
The course is relevant to anyone requiring an understanding of Business Analysis. Business analysts, business managers and their staff, business change managers and project managers. Business Analysts are in high demand in a range of industries. Learn the skills that will make you stand out and lead requirements projects. 

There are no course prerequisites, however this is an intense course and industry experience will make this course more relevant. 

  • Globally recognised skills
  • Learn the most up-to-date methodology
  • Deliver increased efficiency and effectiveness to your team
  • Learn through best practices and real examples
  • Learn with trainers who have proven track records
  • Flexible delivery with online learning options

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