Terms and Conditions

Terms and Conditions

  1. Definitions

In these Terms and Conditions the wording shall have the following meaning:
“R1 Training PTE Ltd.com” or “R1 Training PTE Ltd” means R1 Training PTE Ltd of registered address 261 Waterloo Street #03-36 Singapore 180261,

Our company name: R1 Training PTE Ltd, ACRA co. number 201729659C, registered in Singapore. All contracts are covered by company law in Singapore.

The “Client” means the person, company or other legal entity identified as providing a request to R1 Training PTE Ltd to supply Services.
“Services” means the goods or services to be provided by R1 Training PTE Ltd to the Client under the terms of the contract and “Services” shall be construed accordingly.
“Confirmation Date” means the date when all the following apply:
– A request to supply Services has been received from the Client by R1 Training PTE Ltd
– R1 Training PTE Ltd has confirmed to the Client that the Course or other Services requested are available
– Payment has been received or alternative payment method agreed.
“Contract” means the contract between R1 Training PTE Ltd and the Client under which the Services are to be supplied by R1 Training PTE Ltd to the Client
“Training Provider” means the company delivering a course when this is not R1 Training PTE Ltd
“Working Day” means every day of the week apart from Saturday, Sunday and statutory holidays.  “Month” means a calendar month.  “Week” means seven consecutive days.
“Intellectual Property” includes all training materials, course manuals, inventions, patent applications, granted patents, registered and unregistered designs, copyright works, trade marks and confidential information.

  1. Prices

The price payable for the Services shall be the list price of R1 Training PTE Ltd at the Confirmation Date unless otherwise stated.

The price does not include travel, accommodation, meals or other related expenses unless explicitly stated.

All prices are exclusive of GST

  1. Terms of Payment

Where the Services relate to the provision of a training course, payment by cheque, credit card, debit card or bank transfer is required no later than 14 Working Days before the course start date.  Special arrangements may be separately agreed in the case of late bookings.

R1 Training PTE Ltd is entitled to charge interest at 2% per Month or part thereof on overdue payments.

  1. Training Courses

The contents of course schedules are intended for general guidance only and do not form any part of a contract.  R1 Training PTE Ltd reserves the right to make any reasonable variations to public and in-house courses, including the content and location of the courses, without notice.

The indication of course availability and location shown on the R1 Training PTE Ltd website is for general guidance and does not form any part of a contract.  Please contact R1 Training PTE Ltd before making any travel or accommodation arrangements as R1 Training PTE Ltd will not be liable for any action that you may take in reliance on the information.

It is the responsibility of the Client to ensure that the delegates meet the prerequisites of the course on which they are booked, and that the course content meets their requirements.

R1 Training PTE Ltd will perform the Services with reasonable skill and care. Any other conditions or warranties whether express or implied as to the quality of the Services are hereby expressly excluded.

Unless otherwise indicated, all courses are delivered solely in English and all delegates must be sufficiently proficient in English language before attending a course.

  1. Cancellation, Transfers and Substitutions with respect to Training Courses

R1 Training PTE Ltd endeavours to run all courses that we advertise. However, if there are less than four people due to attend a course we reserve the right to cancel or reschedule the course and we aim to give the Client enough notice. In the event of cancellation the Client will be entitled to attend another course or take a full refund of the course fee but R1 Training PTE Ltd shall not be liable for any other loss or expense arising.

The Client may cancel the course booking by notifying R1 Training PTE Ltd  by email, or recorded delivery, as soon as reasonably practicable.  The Client shall be liable to pay a cancellation fee as follows:

If a Client cancels a course 14 working days before the course commences they can ask for and receive a full refund or book on another course.

Within 14 workings days, cancellation will result in a 50% refund.

R1 Training PTE Ltd will endeavour to accommodate requests by the Client to substitute one delegate for another, such request can be made up to 24 hours before the course start.

  1. BCS Business Analysis Diploma Bundle

A customer has one year to complete the BA diploma bundle after the Confirmation Date.

The courses booked as part of the business analysis diploma bundle cannot be transferred to other customers/delegates.

  1. Exams

Most courses lead to recognised qualifications on passing the associated exam. For these the exam fee is normally included in the course fee. If the exam is not required then this must be requested by the Client when booking, the exam fee will then be deducted from the course fee. After attending a course, exam fees are non-refundable.

Exams are available at the course end, however some delegates may defer the exam to allow themselves more preparation time. A Client who has paid for an exam as part of their course fee has 2 months to take an exam after he /she has finished the course. After this period the Client will have to pay the exam fee again to take the exam.


  1. Customer Specific Courses (for example on Client’s site):

For courses scheduled to be delivered on a Client site or other venue requested by the client a cancellation charge of 50% of the agreed course fee will apply to cancellations made 14 working days prior to the course start. For cancellations made less than 14 days prior to the course start will mean that 50% of the agreed course fee will apply.

  1. Liability

R1 Training PTE Ltd’s total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of direct physical damage to the Client’s property, personal injury or death.

R1 Training PTE Ltd shall not be liable howsoever caused for indirect or consequential loss including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure to achieve savings.

  1. Force Majeure

R1 Training PTE Ltd shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this contract occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance from obtaining any raw materials or energy, sickness or other cause beyond its reasonable control.

If R1 Training PTE Ltd is unable to perform its duties and obligations under this contract as a direct result of one or more such causes R1 Training PTE Ltd will give written notice to the Client of such inability stating the cause.

  1. Data Protection and Confidentiality

The policy of R1 Training PTE Ltd with respect to data protection is detailed in its Data Protection and Web Site Legal Notice which should be read in conjunction with these terms and conditions of contract.

Where Services are certified training courses, the Client consents to allow R1 Training PTE Ltd full access to examination results arising from their bookings.  This information will be used in accordance with the requirements of relevant data protection legislation.  The data will only be used to evaluate effectiveness of training and to assist R1 Training PTE Ltd in providing advice to its clients.

All Intellectual Property associated with training courses or other Services shall remain vested in the owner be it R1 Training PTE Ltd, its Training Provider or others.

Intellectual Property which is identified as, or can reasonably be deemed to be, confidential shall not be copied or reproduced or disclosed to any third party without the prior written consent of R1 Training PTE Ltd.  The Client shall ensure that its employees and all those under the Client’s control and supervision comply with this obligation.

Where Services are provided to the specification or special requirements of the Client, the Client shall indemnify R1 Training PTE Ltd against all costs, claims and damages incurred or arising out of any alleged infringements of Intellectual Property.

  1. General

The Contract shall only become effective at the Confirmation Date.

Any typographical clerical or other error or omission in any sales literature, administrative documentation, course materials, invoice or other document or information issued by R1 Training PTE Ltd or its Training Providers shall be subject to correction without any liability on the part of R1 Training PTE Ltd.

No variation to these Terms and Conditions shall be effective unless made in writing and signed by an authorised representative of R1 Training PTE Ltd.

R1 Training PTE Ltd may assign or sub-contract the whole or any part of the Contract to any person, firm or company.

During the term of the Contract and for a period of 12 months thereafter, the Client shall not directly or indirectly employ or solicit for employment any employees of R1 Training PTE Ltd or its Training Providers.

The invalidity or unenforceability for any reason of any condition, sub-clause or paragraph of these Terms and Conditions shall not prejudice or affect the validity or enforceability of the remainder.

These Terms and Conditions shall be governed by and construed in accordance with Irish law and the parties agree to submit to the exclusive jurisdiction of the Irish courts.

These Terms and Conditions are applicable to all invoices issued on and after 28th November 2017.

We may use your email to inform you about our free events, new courses and special offers. If you don’t want to receive these emails please let us know. We will never sell your details to other companies or third parties.


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